HTEK warrants its products against defects in material and workmanship. Under normal use and service, every hardware portion of the products will be free from physical defects in material and workmanship during the warranty period, or the product will be repaired or replaced as determined solely by HTEK. HTEK provides a limited warranty for its products only to the person or entity that originally purchased the product from HTEK or its authorized distributor or retailer. HTEK's products are diskless devices, and HTEK makes no warranty of the hard disk installed, or warranty on compatibility of all hard disks and peripheral devices. HTEK will not be liable in any way for the loss of data stored on HTEK products and any damage caused by this.
The following standard warranty rules apply to HTEK products:
HTEK products carry 24 Months limited warranty.
If a product does not operate as warranted above during the applicable warranty period, HTEK shall, at its option and expense (except for shipping cost), repair the defective product or part, deliver to the customer an equivalent product or part to replace the defective item. All products that are replaced will become the property of HTEK. Replacement products may be new or reconditioned.
Warranty does not apply, if
1.the warranty period is expired,
2.the warranty label is broken or removed,
3.the serial number label is missing or unrecognizable,
4.the product has been modified or repaired by any unauthorized service center or personnel,
5.the defect was subject to abuse, improper use not conforming to product manual instructions, or environment conditions more severe than those specified in the manual and specification.
6.the defect was subject to Force Majeure, such as acts of God, flood, lighting, earthquake, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances)
If the customer's product is not covered under warranty, HTEK may offer Repair Services under the customer's payment.